-
A While we primarily focus on manufacturing, we can recommend certified installation partners. Please let us know if you require installation assistance.
-
A If you encounter any issues with your order, please contact our customer service team immediately. We will guide you through the return or exchange process to ensure your satisfaction.
-
A We offer a comprehensive warranty on all our products, covering manufacturing defects and quality issues. The warranty period varies by product, so please refer to our warranty terms for specific details.
-
A We offer flexible financing options for large orders and long-term projects. Please discuss your needs with our sales team to find a suitable financing solution.
-
A We accept various payment methods, including wire transfers, credit cards, and PayPal. For large orders, we also offer letter of credit (L/C) and other payment options.
-
A Yes, we ship internationally. Shipping costs depend on the destination, size, and weight of the order. We work with reliable logistics partners to ensure timely and safe delivery. Please contact us for a shipping quote.
-
A Lead times vary depending on the product and order size. Typically, it ranges from 2 to 6 weeks. We will provide an estimated delivery time when you place your order.
-
A Yes, a favourable discount will be given if there is a large quantity you need.
-
A You can request a quote by filling out the inquiry form on our website or contacting our sales team directly via email or phone. Please provide detailed information about your requirements for an accurate quote.
-
A Yes, all our products are certified to meet international standards, including ISO, CE, and other relevant certifications. We ensure compliance with global quality and safety standards.